This position provides personal care assistance (PCA) services and support for people with disabilities living independently in the community. This includes the elderly and others with special health care needs. PCA services are provided in the recipient’s home or in the community when normal life activities take him/her outside the home. PCAs help recipients with activities of daily living, health-related procedures and tasks, observation and redirection of behaviors, and instrumental activities of daily living.


A. Education and Experience

  1. Eighteen (18) years of age. If sixteen (16) to seventeen (17) years of age, the individual may be employed by only one PCA provider agency and will be supervised by a QP every sixty (60) days.
  2. Be able to provide covered PCA services according to the personal Care Plan.

B. Certificates, Licensure, and Registration

  1. United States Citizenship or evidence of a valid Alien Work Permit.
  2. Valid driver’s license and proof of auto insurance.
  3. Position is subject to a Minnesota Department of Human Services background check.
  4. Certificate of Training for PCA from the Department of Human Services

C. Language Skills

  1. Excellent customer service and listening skills
  2. Excellent oral and written communication skills; able to effectively communicate with the client and PCA provider Agency
  3. Ability to read and write clear English.

D. Mathematical Skills

  1. Ability to compute basic mathematics.


A. Administrative

  1. and accurate completion of timesheets and services verification.
  2. Adhere to the health insurance Portability and Accountability Act (HIPPA) privacy policy and procedures. Maintain confidentiality of all information pertaining to clients, families, and employees.
  3. Maintain positive working relationships with clients, client families, Mark Your Home Health Care staff, community providers, and any referral sources.
  4. Maintain a professional appearance. See employee policies and procedures Manual.

B. Key Services and Procedures

  1. Assist with toileting and bowel and bladder care
  2. Skincare to maintain the of the skin
  3. Range of motion (ROM) and muscle strengthening exercises to maintain an optimal level of functioning
  4. Respiratory assistance
  5. Transfer and ambulation
  6. Bathing, grooming, and hair washing necessary for good personal hygiene
  7. Turning and positioning of the client(s)
  8. Assistance with self-administration of medication at the client or responsible party’s direction.
  9. Application and maintenance of prosthetics and orthotics
  10. Cleaning medical equipment
  11. Dressing or undressing of the client(s)
  12. Assistance with eating, meal preparation, and grocery shopping
  13. Accompanying to medical appointments
  14. Assisting, monitoring, or prompting the client to complete the above items
  15. Redirection, monitoring, or observation that are an integral part of personal care plan in the above items.
  16. Redirection and intervention for behavior, including observation and monitoring.
  17. Interventions for seizure disorders if the client has had a seizure in the past three (3) months
  18. Incidental household services that are an integral part of a personal care plan in the above items.
  19. Tracheotomy suctioning using a clean procedure in the events licensed RN properly delegates the procedure
    • The QP determines that the tracheostomy suctioning can be accomplished utilizing a clean, rather than a sterile procedure and must ensure that the PCA has been properly taught the procedure.
  20. Appropriate reporting of a change in the clients’ status


Vehicle to do routine client visits, possible transfer/lifting devices, medical supplies, ST adaptive devices


Physical and Environmental Demands

The physical demands described here are representative of these that must be met by employees to successfully perform the essential job functions of this position. In compliance with the Americans with Disabilities Act, reasonable accommodations will be considered.

  1. Moderate use of hands, wrists, and fingers and lifting or moving up to 75 pounds may be required.
  2. Routine task may involve the potential exposure to blood or body fluids and/or tissue that may contain blood.


  1. Demonstrate the ability to make appropriate professional judgments.
  2. Ability to handle multiple tasks.
  3. Able to and provide covered PCA services according to the client’s care plan, respond appropriately to client’s needs, and reporting changes in the client’s condition to the licensed supervising Qualified Professional/Registered Nurse.
  4. Strong organizational and problem-solving skills.
  5. Access to a functioning telephone for regular communication with RN, client/responsible party, and staffing coordinator.


  1. Movements such as stooping, crouching, bending, kneeling, climbing, and reaching are occasionally required.
  2. This position requires spending a majority of the workday standing and walking, with occasional sitting.
  3. Noise and/or level of distractions in the work environments are moderate.
  4. Specific vision abilities required by this position include close vision, distance vision, and peripheral vision.
  5. Ability to operate a motorized vehicle and have reliable transportation to and from work in the community.

When duties/responsibilities change, the job description will be reviewed and subject to changes of business necessity.